Delivery Options

Here at Babitique we want you receive your item(s) as soon as possible no matter where you are. Our convenient shipping service lets you re-organise the delivery date so its convenient with you, and we’ll also let you know when your package will arrive within a one hour delivery window, so there’s no need to wait in all day for your parcel.

UK SHIPPING SERVICES

 

ROYAL MAIL 48HR SHIPPING (2 WORKING DAYS)

Our 48hr tracked and signed for service means if you are based in the UK you can start enjoying your products within 2 working days of placing your order. 

On the day of delivery you'll receive an email and text message from Royal Mail letting you know that they will attempt to deliver your parcel that day and a second confirming the delivery of your order.

Please note although this service is classed as a 48 hour service Royal Mail aim to deliver within 2-3 working days.

Orders placed BEFORE 12:00pm using our '48hr Shipping (2 working days)' service.

 Order day

Monday

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 Delivery day

Wednesday

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Orders placed AFTER 12:00pm using our 'Royal Mail (48hr Tracked)' service.

 Order day

Monday

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Delivery day

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ROYAL MAIL 1ST CLASS SIGNED FOR (NEXT WORKING DAY)

We now offer a 1st Class Signed For service using Royal Mail to UK addresses. This service generally takes 1 working day(s) but transit times can vary. This service is charged at £2.95. 

Orders placed BEFORE 12:00pm using our 1st Class Shipping (24 hours)' service.

Order day

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Delivery day

Tuesday

Wednesday

Thursday

Friday

Monday

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Tuesday

Orders placed AFTER 12:00pm using our 1st Class Shipping (24 hours)' service.

Order day

Monday

Tuesday

Wednesday

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Friday

Saturday

Sunday

Delivery day

Wednesday

Thursday

Friday

Monday

Tuesday

Tuesday

Tuesday

 

INTERNATIONAL SHIPPING SERVICES

ROYAL MAIL DELIVERY ESTIMATES

Rest of the world - 5-10 business days

PLEASE NOTE: These are Royal Mail estimates only and do not account for any additional delays caused by Customs Clearance. Customs delays vary from one Custom's Office to the next, and we are not responsible for any delays caused by congested clearance offices. We do not offer refunds on the basis that your delivery was delayed unless they have been declared as "officially lost or delayed" by Royal Mail.

In the extremely rare circumstance that you may think that your item has become lost or delayed, Royal Mail will consider it delayed after 20 working days for International Deliveries, and 10 working days for UK deliveries. In these instances we would file a complaint with Royal Mail and issue a full refund for your order.

DHL EXPRESS

To guarantee delivery in a shorter time frame we do try and use DHL express where we can, in the instance that the cost is greater than that of Royal Mail we have made it an option for you to choose. 

We would personally recommend DHL Express over Royal Mail as it is a faster service and is less likely to get held up at customs. 

CUSTOMS / DUTY CHARGES

Please note any applicable customs charges/import duty can apply for some deliveries outside of the UK. We have no control over these extra charges and they are to be paid by the customer. We cannot advise what the charges will cost, the duties are paid once the parcel reaches its destination. 

Returns

Returns are offered free of charge within the UK.  International orders subject to terms and conditions. You must return faulty or unwanted goods to Babitique, Pox Box 376, Bangor, BT20 9FT. Please click here read our Returns policy here.